Cloud Operations Engineer II: VMware & Cloud Infra Expert

11:11 Systems; United States; On-site; USD 82,000 - 93,000; Full time

Benefits offered by this job

Comprehensive healthcare plan options

Retirement plan with company match

Life, other supplemental insurances

Paid time off and company holidays

New Parent Leave

Wellness programs

Job summary

11:11 Systems is seeking an experienced Cloud Operations Engineer L2 to manage our cloud compute systems, including capacity planning, provisioning, fleet management, and alert monitoring. You will handle escalations, support Level I engineers, and ensure high availability while aligning with our code of business ethics.

The role requires a Bachelor’s in a technical field or equivalent experience, 4+ years in VMware administration, and US work eligibility.

Qualifications

• Bachelor’s degree in a technical discipline or equivalent years of work experience
• 4+ years hands-on enterprise VMware administrator experience
• VMware VCP or VCAP certification preferred
• Experience with VMware management tools (vCenter, vCloud Director, VMware Configuration Manager, NSX) preferred
• Experience with backup/DR tools such as Veeam and Zerto preferred
• Understanding of cloud-based infrastructure services (BaaS, IaaS, DRaaS)
• Experience in global data center environments
• Must be eligible to work in the United States without visa sponsorship

Responsibilities

• Ownership of cloud compute systems and responsibilities
• Cluster provisioning, alert monitoring, and environmental management
• Act as escalation engineer for customer problems including on-call rotation
• Provide escalation support to Level I Cloud Operations Engineers
• Manage cluster compute capacity (hosts, CPU/memory)
• Develop, track, and report KPIs for cloud capacity
• Provide timely responses to escalated tickets and maintain customer experience
• Follow company best practices for cloud systems management
• Deliver professional service while upholding company values

Job description

11:11 Systems is seeking an experienced Cloud Operations Engineer L2 to manage our cloud compute systems, including capacity planning, provisioning, fleet management, and alert monitoring. You will handle escalations, support Level I engineers, and ensure high availability while aligning with our code of business ethics.

The role requires a Bachelor’s in a technical field or equivalent experience, 4+ years in VMware administration, and US work eligibility.