Cloud Operations Engineer II — AWS

Socket.dev; Dallas (TX); On-site; USD 96,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's AWS Managed Services team is seeking engineers to operate the Managed Service platform, troubleshoot complex issues, and drive improvements across monitoring, automation, and security for large-scale cloud deployments.

You will work with Networking, Database, and Network Engineers in an agile environment, mentoring peers and contributing to resilience and rapid response during incidents.

Qualifications

• Bachelor's degree in computer science or equivalent
• 4+ years of network and operating system support experience
• 4+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
• Experience with the AWS platform, web services, software development, or related technologies
• Experience with service-oriented architecture and web services
• Experience with Active Directory, or identity management systems and managing full stacks from OS to applications
• Experience with security: networks, applications, cryptography, etc.
• Experience with Configuration Management Software.
• Scripting and/or programming with PowerShell, Ruby, Python, or Bash
• Experience in a DevOps team supporting CI/CD workloads
• Experience configuring, managing or troubleshooting systems of scale
• Experience in Networking (LAN, VPN, Firewalls, TCP/IP)

Responsibilities

• Operate the Managed Service platform and collaborate with internal service teams to meet our customers' needs for infrastructure deployments.
• Troubleshoot complex issues, reproduce customer issues, and build proof of concept environments following cloud-best-practices.
• Collaborate and help build utilities and tools for internal use to operate safely at high speed and wide scale.
• Identify and drive improvements to technical processes.
• Act as an escalation point and mentor to less experienced engineers on the team and across Amazon.
• Provide the voice of the customer to internal AWS teams during day-to-day operations.
• Drive customer communication during critical events.
• Learn and leverage groundbreaking technologies.

Skills

Networking & OS support

Virtualization & cloud computing

Scripting languages

Education

Bachelor's degree in Computer Science or equivalent

Tools

VMware

Xen

PowerShell

Python

Ruby

Configuration Management Software

Active Directory

Job description

Amazon's AWS Managed Services team is seeking engineers to operate the Managed Service platform, troubleshoot complex issues, and drive improvements across monitoring, automation, and security for large-scale cloud deployments.

You will work with Networking, Database, and Network Engineers in an agile environment, mentoring peers and contributing to resilience and rapid response during incidents.