Cloud Network Engineer — 24x7 Incident Response

Astreya

Austin (TX)

On-site

USD 73,000 - 115,000

Full time

8 days ago

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Benefits offered by this job

Medical provided through UHC/Kaiser (O
Dental provided through UHC
Vision provided by UHF
Flexible Spending Account
Pre-Tax Commuter Benefit
Continuing Education and Professional
Wellness Program
Employee Assistance Program
Paid Time Off
Paid Holidays
401k Plan
Short Term Disability
Long Term Disability
Tuition Reimbursement

Job summary

Astreya is seeking a Network Engineer II in Austin, TX to manage and support the company’s production and corporate networks. You will troubleshoot complex issues, implement changes, and work with ISPs and vendors to ensure high availability.

The role requires a BS degree with 2–5 years of experience, CCNA or equivalent, and willingness to cover shift-based hours including weekends. Competitive benefits are provided.

Qualifications

  • Bachelor’s degree and 2–5 years’ related network experience.
  • Understanding of routing, switching, servers, AD, firewalls, DNS, VPN, and virtualization.
  • Strong internal/external relationship skills; good judgment within procedures.
  • CCNA or equivalent certification.
  • 5–8 years of experience in networking.

Responsibilities

  • Serve as the first point of defense for all network incidents with 24x7 support.
  • Troubleshoot L1–L3 issues; maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, and related services.
  • Monitor production network health; assess risks and mitigate to ensure quick restoration.
  • Provide customer-centric support via multiple channels.
  • Create/update SOPs for network changes, analysis, and mitigation.
  • Install, configure, and maintain routers, switches, firewalls, VPN endpoints.
  • Perform network maintenance and upgrades; sometimes during evenings/weekends.
  • Participate in global production and corporate networks (edge, backbone, datacenter, POP, CDN).
  • Coordinate with ISPs/vendors on issues; handle traffic and queries.
  • Other duties as required.

Skills

routing
switching
firewalls
VPN
DNS
BGP
VLAN
Active Directory

Education

Bachelor’s degree

Tools

CCNA

Job description

Astreya is seeking a Network Engineer II in Austin, TX to manage and support the company’s production and corporate networks. You will troubleshoot complex issues, implement changes, and work with ISPs and vendors to ensure high availability.

The role requires a BS degree with 2–5 years of experience, CCNA or equivalent, and willingness to cover shift-based hours including weekends. Competitive benefits are provided.

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