Network Engineer II - Data Center & Connectivity

Astreya; United States; Remote; USD 57,000 - 72,000; Full time

Job summary

Astreya is seeking a Level 2 Network Engineer to provide technical support, troubleshooting, maintenance, and operational management of enterprise and data-centre networks. You will resolve incidents escalated from Level 1, perform changes, and coordinate with Level 3 teams and vendors.

Responsibilities include monitoring, documenting configurations, and adhering to security and change-management standards while supporting WAN/LAN, routing, switching, firewalls, and wireless environments across

Qualifications

• Bachelor's degree from a four-year college or university and 2 to 5 years' related experience.
• Strong understanding of routing, switching, firewalls, wireless controllers, DNS, email, virtual machines and software applications.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Familiarity with content delivery networks and internet peering strategies.
• Understanding of server hardware technologies relative to content delivery performance and capacity.

Responsibilities

• Provide Level 2 technical support for enterprise and data-centre network infrastructure.
• Diagnose and resolve network incidents, connectivity issues and service requests.
• Troubleshoot routing, switching, firewalls and network issues.
• Monitor network infrastructure and respond to alerts and service-impacting events.
• Perform approved network configurations, changes, upgrades and hardware replacements.
• Conduct structured troubleshooting and elevate complex or unresolved issues to Level 3 engineering teams.
• Support incident, problem and change-management processes.
• Coordinate with vendors, service providers and cross-functional infrastructure teams to resolve network issues.
• Maintain accurate network documentation, configuration records and troubleshooting procedures.
• Participate in network maintenance, service restoration and continuous improvement activities.
• Ensure all work follows established security, operational and change-management standards.

Skills

Routing

Switching

Firewalls

Wireless

DNS

Email

Virtual Machines

Education

Bachelor's degree

Job description

Astreya is seeking a Level 2 Network Engineer to provide technical support, troubleshooting, maintenance, and operational management of enterprise and data-centre networks. You will resolve incidents escalated from Level 1, perform changes, and coordinate with Level 3 teams and vendors.

Responsibilities include monitoring, documenting configurations, and adhering to security and change-management standards while supporting WAN/LAN, routing, switching, firewalls, and wireless environments across