Data Center Incident Response Analyst

Astreya; Austin (TX); On-site; USD 60,000 - 94,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401k Plan

Paid Time Off

Paid Holidays

Continuing Education

Job summary

Astreya seeks an Incident Response Analyst I in Austin, TX to monitor security events, triage alerts, and support investigations in a 24x7 environment.

You will lead incident handling, coordinate cross-functional responses, and perform forensic analysis while adhering to EOPs and MOPs. Qualifications include 2–5 years in an operations center, IT or SOC/IR experience, and hands-on tools like JIRA, Grafana, Incident io, Confluence.

Qualifications

• 24x7 incident handling experience in SOC/IR or data-center operations.
• IT degree (AS/AA or higher) with 2–5 years IT Ops; bachelor preferred for IR.
• Strong documentation and reporting skills for runbooks and investigations.

Responsibilities

• Monitor and triage alerts from critical infrastructure.
• Lead initial investigations, escalate threats, and perform forensic analysis.
• Coordinate cross-functional incident response and update runbooks.
• Ensure adherence to EOPs and MOPs, and manage vendor coordination under SLAs.

Skills

Analytical thinking

Troubleshooting

Decision making under pressure

Education

Associate degree in IT

Bachelor's degree in Information Systems or Computer Science

2–5 years IT Ops experience

SOC/IR experience

Tools

Incident io

Grafana

Ring

JIRA

Teleport

Confluence

Job description

Astreya seeks an Incident Response Analyst I in Austin, TX to monitor security events, triage alerts, and support investigations in a 24x7 environment.

You will lead incident handling, coordinate cross-functional responses, and perform forensic analysis while adhering to EOPs and MOPs. Qualifications include 2–5 years in an operations center, IT or SOC/IR experience, and hands-on tools like JIRA, Grafana, Incident io, Confluence.