Cloud Infrastructure Data Center Technician

Amazon Inc.; Sterling (VA); Presencial; USD 41.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation stipend

Descripción de la vacante

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to perform server rack installations, hardware troubleshooting, and network fault diagnosis to ensure uptime of AWS infrastructure.

You will join a diverse team and participate in on-call rotations while supporting 24/7 data center operations. The role requires travel between data centers, shift work, and collaboration with engineers and contractors.

Formación

• 18+ months of computer/server hardware troubleshooting experience.
• 18+ months of computer layer 1/2 networking troubleshooting experience.
• Willingness to travel to multiple data center locations as needed.
• Ability to work shift schedules including days/nights/weekends/holidays.
• Experience in a data center or critical environments is a plus.

Responsabilidades

• Perform server rack installations and hardware break-fix across components.
• Troubleshoot network issues and respond to incidents affecting service availability.
• Serve as primary contact with engineers, vendors, and contractors; participate in on-call duties.
• Contribute to documentation and process improvements based on issue analysis.
• Assist in interviewing, training, and onboarding of new team members.

Conocimientos

Hardware troubleshooting

Networking L1/L2

On-call/shift work

Documentation & process improvement

Team onboarding/training

Educación

Bachelor's degree in IT/CS/Network Engineering

Herramientas

Linux operating systems

Networking certifications (CCNA/CCENT/Network+)

Descripción del empleo

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to perform server rack installations, hardware troubleshooting, and network fault diagnosis to ensure uptime of AWS infrastructure.

You will join a diverse team and participate in on-call rotations while supporting 24/7 data center operations. The role requires travel between data centers, shift work, and collaboration with engineers and contractors.