Cloud Infra Technician: Data Center & Network Ops

Amazon Web Services (AWS); Arlington (VA); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to join our AWS infrastructure team in Arlington, VA. You will perform server rack installations, hardware diagnostics, and network troubleshooting to ensure high availability of AWS services.

The role includes on-call rotations and potential travel between data centers. You will collaborate with engineers, vendors, and contractors while maintaining documentation and supporting process improvements.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking

Linux

Hardware troubleshooting

Education

Bachelor's degree in IT/CS

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to join our AWS infrastructure team in Arlington, VA. You will perform server rack installations, hardware diagnostics, and network troubleshooting to ensure high availability of AWS services.

The role includes on-call rotations and potential travel between data centers. You will collaborate with engineers, vendors, and contractors while maintaining documentation and supporting process improvements.