Cloud Freight Operations Leader

DSV - Global Transport and Logistics; Lancaster (TX); On-site; USD 100,000 - 112,000; Full time

Job summary

DSV – Global Transport and Logistics in Lancaster, TX is seeking a Manager, Cloud Freight Operations to lead day-to-day Cloud Operations across carrier sales, dispatch, and dedicated lane operations. You will develop teams, manage HRHV freight, and translate strategic priorities into actionable plans.

Reporting to the General Manager, Cloud Operations, you will drive performance, coordinate across teams, and ensure service levels, safety, and cost targets are met in a fast-paced freight

Qualifications

• 5+ years in freight brokerage/transportation operations or 3PL
• 7+ years preferred
• 3+ years of people leadership in transportation/logistics
• Experience leading multiple operational functions
• Experience with HRHV freight preferred
• Experience with TMS and related technology

Responsibilities

• Lead day-to-day Cloud Operations across carrier sales and dispatch
• Coach and develop people managers and individual contributors
• Ensure effective staffing and workload management
• Translate priorities into actionable plans and measurable results
• Monitor performance and identify capacity constraints or risks
• Oversee HRHV freight execution and service delivery
• Maintain customer relationships and escalate issues as needed
• Collaborate with account management to identify needs and opportunities
• Support new customer implementations and continuous improvement

Skills

Leadership

Freight brokerage

Dispatch

Customer relationships

Analytical/financial acumen

Communication

Decision-making

Organizational skills

TMS knowledge

Excel proficiency

Education

Bachelor's degree in Logistics or related field

Tools

TMS

Microsoft Excel

Job description

DSV – Global Transport and Logistics in Lancaster, TX is seeking a Manager, Cloud Freight Operations to lead day-to-day Cloud Operations across carrier sales, dispatch, and dedicated lane operations. You will develop teams, manage HRHV freight, and translate strategic priorities into actionable plans.

Reporting to the General Manager, Cloud Operations, you will drive performance, coordinate across teams, and ensure service levels, safety, and cost targets are met in a fast-paced freight