Cloud & Endpoint Engineer: AI, Security & Exec Support

TMRW Sports, Inc; Orlando (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Equity ownership opportunities

Unlimited discretionary time off

Comprehensive health insurance

Dental and vision coverage

401(k) and Roth IRA options

Job summary

TMRW Sports, Inc. is seeking a hands-on Cloud Systems & Endpoint Engineer to administer, secure, and optimize cloud platforms, endpoints, identity services, and workplace tech.

You will own escalated issues, automate recurring tasks, and provide high‑touch support for executives and live events. You will manage Microsoft 365 services, Intune, Entra ID, and Windows/macOS endpoints, with a focus on security, reliability, and user experience.

Qualifications

• 3+ years of relevant experience in cloud systems administration, endpoint engineering, or IT operations.
• Hands-on experience administering Microsoft Intune in production.
• Experience administering Exchange Online, SharePoint Online, and OneDrive.
• Experience administering Microsoft Entra ID, including CA, enterprise apps, and SSO.
• Experience managing Windows and macOS endpoints.
• Experience administering or supporting enterprise cloud and SaaS applications.
• Strong troubleshooting and root-cause-analysis skills with ownership through resolution.
• Experience in ITSM environments.
• Strong technical documentation and communication skills for nontechnical audiences.
• Ability to support executives and high-visibility users on-site in Orlando, FL.

Responsibilities

• Own escalated technical issues from investigation to resolution.
• Work within ITSM environments across incidents, requests, problems, changes, and knowledge management.
• Troubleshoot enterprise SaaS apps, printers, peripherals, and workplace tech.
• Create and maintain technical documentation, runbooks, and knowledge articles.
• Provide high‑touch technical support for executives and high‑visibility users.
• Support AI adoption and automation of repetitive tasks.
• Provide on-site and event‑support for meetings and live events.

Skills

Troubleshooting

Root-cause analysis

Technical documentation

Communication skills

Service-oriented support

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or related field

Tools

Microsoft Intune

Exchange Online

SharePoint Online

OneDrive

Microsoft Entra ID

SSO

Conditional Access

PowerShell

APIs

Automation

Job description

TMRW Sports, Inc. is seeking a hands-on Cloud Systems & Endpoint Engineer to administer, secure, and optimize cloud platforms, endpoints, identity services, and workplace tech.

You will own escalated issues, automate recurring tasks, and provide high‑touch support for executives and live events. You will manage Microsoft 365 services, Intune, Entra ID, and Windows/macOS endpoints, with a focus on security, reliability, and user experience.