Cloud & Data Protection Program Lead

Flexential; Charlotte (NC); Hybrid; USD 118,000 - 130,000; Full time

Benefits offered by this job

Medical

Telehealth

Dental

Vision

401(k)

HSA & FSA

Life & AD&D

Short/Long-term disability

Flex PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards & Recognition

Job summary

Flexential is seeking a Program Manager, Cloud & Data Protection to accelerate product development by establishing clarity, governance, and cross-functional execution discipline from concept through launch.

You will align owners, dependencies, and decisions, enabling Product Managers, Architects, and Analysts to focus on customer insight and strategy while providing leadership with portfolio health visibility.

Qualifications

• Bachelor’s degree in business, information systems, engineering, or a related field.
• 5+ years of experience leading complex, cross-functional projects or programs within a technology, cloud, infrastructure, or managed services organization.
• Demonstrated experience owning complex cross-functional programs from planning through completion, including integrated schedules, risks, dependencies, executive communications, and delivery recovery.
• Strong command of project and program management disciplines, with experience establishing governance, managing scope and change, resolving dependencies, and improving delivery practices.
• Excellent organizational skills with the ability to manage multiple concurrent projects and priorities independently.
• Strong written and verbal communication skills, with the ability to translate complex program information into concise executive updates, decision requests, risk assessments, tradeoff recommendations, and recovery plans.
• Proficiency with project or portfolio management tools such as Smartsheet, Asana, Jira, or Monday.com, along with Microsoft Excel, PowerPoint, and Word, with demonstrated ability to build integrated schedules, risk, assumption, issue, and dependency logs; RACI matrices; decision records; and executive program reporting.

Responsibilities

• Translate product direction into integrated execution plans with clear outcomes, milestones, owners, dependencies, risks, and decisions.
• Maintain an integrated view of assigned programs, assess delivery confidence, and recommend sequencing, priority, or resource tradeoffs when constraints threaten outcomes.
• Lead recurring program and portfolio reviews that document commitments, resolve blockers, and elevate unresolved risks with clear impacts, options, and required decisions.
• Apply the Product Development Lifecycle as a practical execution framework, ensuring stage-gate criteria, required deliverables, readiness decisions, and approvals are completed without unnecessary delay.
• Establish fit-for-purpose program controls, including integrated plans, risk, assumption, issue, and dependency logs; RACI matrices; decision records; launch-readiness criteria; and executive status reporting.
• Identify systemic causes of delay, simplify cross-functional handoffs, and coach initiative owners on governance, escalation, and effective use of supporting tools.
• Partner with Product Managers to convert product priorities and innovation concepts into executable programs while preserving their ownership of customer insight, product strategy, business outcomes, and roadmap direction.
• Manage cross-functional dependencies and resolve conflicts involving scope, timelines, requirements, handoffs, or resource commitments, escalating decisions when working teams cannot align.
• Represent assigned programs in cross-functional planning, governance, and executive review forums.
• Maintain reliable portfolio reporting on milestones, risks, dependencies, decisions, capacity constraints, and recovery actions so leaders can assess delivery confidence and intervene when needed.
• Coordinate program inputs to roadmap reviews, quarterly business reviews, and resource-planning discussions, presenting clear impacts, options, and recommended tradeoffs.

Job description

Flexential is seeking a Program Manager, Cloud & Data Protection to accelerate product development by establishing clarity, governance, and cross-functional execution discipline from concept through launch.

You will align owners, dependencies, and decisions, enabling Product Managers, Architects, and Analysts to focus on customer insight and strategy while providing leadership with portfolio health visibility.