Cloud Data Center Technician

Amazon Inc.; Canton (MS); Hybrid; USD 41,000 - 74,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to join our AWS infrastructure team in the United States.

You will perform server rack installations, hardware break-fix, network diagnostics, and on-call rotation to help keep AWS services running reliably. You will collaborate with engineers, software developers, and vendors, contribute to documentation, participate in maintenance windows, and help train new team members, while supporting travel to active data center sites as

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• 18+ months of computer layer 1/2 networking experience.
• Willingness to travel between data center locations as needed.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Server hardware troubleshooting

Networking (L1/L2)

On-call / shift work

Education

Bachelor's degree or equivalent

Tools

Linux OS

Certifications (CompTIA/CCENT/Network+)

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to join our AWS infrastructure team in the United States.

You will perform server rack installations, hardware break-fix, network diagnostics, and on-call rotation to help keep AWS services running reliably. You will collaborate with engineers, software developers, and vendors, contribute to documentation, participate in maintenance windows, and help train new team members, while supporting travel to active data center sites as