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RingCentral is seeking a Mid-Market Expansion Account Manager to proactively manage a portfolio of premier existing customers acquired through direct and channel partners. You will drive upsell opportunities, deliver outstanding service, and grow the book of business by leveraging your B2B sales skills.
You will become the resident expert on RingCentral services—Mobile, Office, and Contact Center—and collaborate with channel partners to maximize revenue while minimizing churn.
Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere. With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.
Mid-Market Expansion, Account Manager
We’re currently looking for: A Mid-Market Expansion, Account Manager to proactively manage a list of RingCentral’s premier existing customers acquired through direct & channel partners and tasked with cultivating and saturating business within these accounts. With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and add to the thousands of businesses already using RingCentral for their communication needs.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction.
Criteria: If you are hired in Colorado, the compensation range for this position is between $105,000.00 and $150,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on your location, skills, and experience.
RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer.