Cloud Billing Lead: Strategy & Change Management

Comcast Corporation; New York (NY); On-site; USD 86,000 - 129,000; Full time

Job summary

Comcast Corporation in New York is seeking a seniorBilling leader to refine and align the company’s billing systems with business goals and market standards. This strategic role focuses on accuracy, process improvement, and delivering exceptional customer billing experiences.

You will direct billing initiatives, supervise analyses and QA for system upgrades, mentor teammates, and drive changes with minimal oversight.

Qualifications

• Experience with billing systems and processes.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management.

Responsibilities

• Direct billing project initiatives and strategic planning.
• Lead analyses and QA for system upgrades.
• Mentor junior team members and share expertise.
• Coordinate cross-functional billing changes and troubleshooting.
• Ensure timely execution of critical billing changes.

Skills

Contact Analysis

Billing Management

Customer Outreach

Problem Solving

Education

Bachelor's Degree

Job description

Comcast Corporation in New York is seeking a seniorBilling leader to refine and align the company’s billing systems with business goals and market standards. This strategic role focuses on accuracy, process improvement, and delivering exceptional customer billing experiences.

You will direct billing initiatives, supervise analyses and QA for system upgrades, mentor teammates, and drive changes with minimal oversight.