Closing Shift Lead — Lead Night Service & Team Growth

Papa John's International , Inc.; Phoenix (AZ); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Papa John's International, Inc. is seeking a restaurant shift supervisor to oversee day-to-day operations, ensuring high-quality pizzas and exceptional customer service while driving profitability.

You will manage how the team executes company policies, procedures, programs and systems to keep the operation compliant and efficient. This role requires leadership, attention to detail, and the ability to respond to customer concerns quickly.

Qualifications

• Demonstrate strong operations skills across all restaurant duties.
• Follow company policies, procedures, programs and systems.
• Maintain safety and quality standards at all times.

Responsibilities

• Supervise a restaurant team and manage shift staffing to meet projected sales.
• Train team members to meet customer expectations and uphold quality standards.
• Contribute to sales through prompt, friendly service and upselling.
• Manage cash, inventory and assets following company guidelines.

Skills

Cash management skills

Education

High School diploma or GED

Job description

Papa John's International, Inc. is seeking a restaurant shift supervisor to oversee day-to-day operations, ensuring high-quality pizzas and exceptional customer service while driving profitability.

You will manage how the team executes company policies, procedures, programs and systems to keep the operation compliant and efficient. This role requires leadership, attention to detail, and the ability to respond to customer concerns quickly.