Closing-Shift Customer Service & Dispatch Specialist

Century Concrete; Overland Park (KS); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical & dental benefits

Retirement plan

Wellness programs

Inclusive culture

Job summary

Century Concrete, Inc., a CRH company, is seeking a proactive Customer Service Representative to join the closing shift team. You will be the friendly voice for customers, handle high volumes of calls, take orders accurately, and coordinate dispatch with sales, quality control, and operations.

We offer competitive pay starting at $25/hr (DOE), plus safety-focused benefits and growth opportunities within a collaborative environment.

Qualifications

• 2–4 years of dispatch or customer service experience.

Responsibilities

• Answer calls promptly and professionally.
• Manage high volume of calls for foremen, plant and worksite teams, and external customers.
• Accurately take and process orders with delivery details.

Skills

Customer service

Dispatch

Communication

Problem-solving

Education

High school diploma or GED

Tools

Dispatch systems

Computer monitoring

Job description

Century Concrete, Inc., a CRH company, is seeking a proactive Customer Service Representative to join the closing shift team. You will be the friendly voice for customers, handle high volumes of calls, take orders accurately, and coordinate dispatch with sales, quality control, and operations.

We offer competitive pay starting at $25/hr (DOE), plus safety-focused benefits and growth opportunities within a collaborative environment.