Clinical Workflow Coordinator — Patient Care Support

Eventus WholeHealth; Frankfort (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

No weekend shifts

Paid time off

Medical insurance with HSA/FSA

Dental & Vision insurance

Life insurance

Disability coverage

Voluntary Life & AD&D

401(k) contributions

Fuel card

Job summary

Eventus WholeHealth is seeking a Clinician Support Specialist (CSS) to coordinate workflows for APCs and facility staff, enhancing patient care delivery and communication between patients, providers, and care teams. The role emphasizes clinical support, administrative coordination, telehealth support, and meticulous documentation in a fast-paced healthcare environment; travel to facilities is required.

Ideal candidates will have a high school diploma or equivalent, relevant certifications, and

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery
• Assist with triage needs and documentation as directed by the clinician
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records
• Host and support telehealth visits for both routine and acute care needs
• Obtain and process patient consents and ensure proper routing of documentation
• Participate in facility meetings and communicate updates to the care team
• Support discharge planning and ensure accurate patient census and records
• Maintain professionalism and represent the organization positively within partner facilities

Job description

Eventus WholeHealth is seeking a Clinician Support Specialist (CSS) to coordinate workflows for APCs and facility staff, enhancing patient care delivery and communication between patients, providers, and care teams. The role emphasizes clinical support, administrative coordination, telehealth support, and meticulous documentation in a fast-paced healthcare environment; travel to facilities is required.

Ideal candidates will have a high school diploma or equivalent, relevant certifications, and