Clinical Workflow Coordinator - Hybrid

Hmixray; Fresno (CA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging center services for you &

Job summary

Hmixray in Fresno, CA seeks a Clinical Workflow Coordinator to streamline patient workflow, document findings, and implement new procedures across sites. You will partner with site management to promote efficiency and ensure high-quality patient care.

Key duties include coordinating schedules, training staff on new workflows, maintaining records, and delivering exceptional service to patients and providers in a fast-paced healthcare setting.

Qualifications

• Proven experience coordinating workflows and supporting administrative tasks.
• Experience in site scheduling is preferred.
• Strong time management and ability to prioritize deadlines.
• Excellent communication with patients, guests and colleagues.
• Analytical, problem-solving and presentation skills.

Responsibilities

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals.
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management to review and implement new workflows, policies, and processes that promote efficiency and increase system functionality.
• Maintain accurate records and documentation of workflow activities, including changes and resolutions.
• Participate in and/or lead projects identified by the Strategic Initiatives Project Manager; projects may affect a single site or companywide.
• Participate in training staff on newly established and existing workflows.
• Support and work with Clinical Operations Team, Regional and Site Operations Management as needed.
• Ensure exceptional customer service by responding to inquiries and providing solutions.

Skills

Workflow coordination

Administrative support

Time management

Communication

Problem-solving

Presentation skills

Tools

Microsoft Office

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Clinical Workflow Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

You Will

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management to review and implement new workflows, policies, and processes that promote efficiency and increase system functionality.
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.

If You Are

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have

• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self‑motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication, analytical, problem‑solving and presentation skills

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $26.00 - $28.00 per hour