Clinical Workflow Coordinator - Hybrid

RadNet; San Jose (CA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vision coverages

401(k) Employer Match

Health Savings Accounts with employer funding

Wellness dollars

Free services at any imaging centers for family

Job summary

Hmixray in San Jose, California is seeking a Clinical Workflow Coordinator who is passionate about patient care and dedicated to improving workflows in a healthcare environment. You will observe current operations, identify areas for enhancement, and partner with management for effective implementations.

We prioritize communication and collaboration within our team, focused on providing the best outcomes for patients. We offer competitive pay, comprehensive benefits, and opportunities for growth.

Qualifications

• Proven experience in workflow coordination and/or administrative support.
• Strong time management skills and the ability to prioritize and meet competing deadlines.
• Self-motivated with the ability to work effectively in a team.

Responsibilities

• Observe and recommend solutions to existing workflows.
• Partner with management to implement new workflows.
• Ensure exceptional customer service by responding to inquiries.

Skills

Workflow coordination

Communication skills

Time management

Problem-solving

Microsoft Office

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross‑training and advancement opportunities in a team‑focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Clinical Workflow Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

You Will

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management in order to review and implement new workflows, policies, and processes that promote efficiency and increase system functionality.
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.

If You Are

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have

• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication, analytical, problem-solving and presentation skills

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range

$26.00 - $28.00 per hour