Clinical Trials Patient Support Specialist (Bilingual)

Clariness; United States; Remote; USD 40.000 - 70.000; Teilzeit

Zusammenfassung

Clariness is seeking a freelance/Project-based representative to manage clinical trial sites and assist patient recruitment. You will act as the main contact for patients, coordinating with clinicians to connect patients with appropriate trials, and handling inquiries by phone and email.

The role requires Portuguese and English language skills, a background in nursing or a related medical field, and strong organization and communication abilities.

Qualifikationen

• Background in nursing, CRA, or medical field.
• Experience handling customer inquiries by phone and email.
• Ability to screen patients and support connections with doctors.

Aufgaben

• Represent Clariness as the contact person for patients.
• Screen patients; no sales calls; provide first-class service.
• Help doctors and patients connect with each other.

Kenntnisse

Customer service

Phone communication

Portuguese

English

Medical background

Call center experience

Organization

Communication skills

Jobbeschreibung

Clariness is seeking a freelance/Project-based representative to manage clinical trial sites and assist patient recruitment. You will act as the main contact for patients, coordinating with clinicians to connect patients with appropriate trials, and handling inquiries by phone and email.

The role requires Portuguese and English language skills, a background in nursing or a related medical field, and strong organization and communication abilities.