Bilingual Clinical Trial Patient Liaison

Clariness; United States; Remote; USD 28,000 - 41,000; Full time

Job summary

Clariness GmbH is seeking a freelance representative to manage clinical trial site interactions and patient recruitment. You will act as the patient contact, screen patients without sales calls, and support doctors and patients in connecting for trials. Fluency in Spanish and English is required, with a healthcare background such as nursing or CRA.

Prior call center experience is a bonus, and you should be well-organized and confident on the phone. Morning to evening availability is preferred.

Qualifications

• Spanish (native) and English (fluent) required.
• Previous nursing/CRA or medical role strongly preferred.
• Experience handling customer inquiries via phone and email.

Responsibilities

• Represent the company as the main contact for patients.
• Screen patients for eligibility via screening (no sales).
• Facilitate connection between doctors and patients, aiding recruitment.

Skills

Spanish fluency

English fluency

Medical background

Phone communication

Education

Nurse/CRA or medical field experience

Job description

Clariness GmbH is seeking a freelance representative to manage clinical trial site interactions and patient recruitment. You will act as the patient contact, screen patients without sales calls, and support doctors and patients in connecting for trials. Fluency in Spanish and English is required, with a healthcare background such as nursing or CRA.

Prior call center experience is a bonus, and you should be well-organized and confident on the phone. Morning to evening availability is preferred.