Clinical Trials Patient Support Specialist

Clariness; United States; Remote; USD 28,000 - 50,000; Full time

Job summary

Clariness GmbH is seeking a freelance project-based representative in the United States to manage clinical trial sites and ensure patient recruitment. The role involves being the main contact for patients, coordinating with doctors, and improving patient engagement over calls and emails.

Ideal candidates have a healthcare background (nurse, CRA, or related field), speak Lithuanian and English, and are well-organized communicators who can work mornings through evenings as needed.

Qualifications

• Nurse or CRA background in healthcare is preferred.
• Fluent in Lithuanian and English.
• Experience handling customer inquiries by phone and email.
• Well-organized and confident communicator with a focus on first-class service.
• Willingness to work mornings, afternoons and evenings as needed.

Responsibilities

• Represent Clariness GmbH as the patient contact.
• Screen patients with a focus on customer service (no sales).
• Help doctors and patients connect with each other.

Skills

Lithuanian

English

Nurse/CRA background

Customer service

Organized communicator

Job description

Clariness GmbH is seeking a freelance project-based representative in the United States to manage clinical trial sites and ensure patient recruitment. The role involves being the main contact for patients, coordinating with doctors, and improving patient engagement over calls and emails.

Ideal candidates have a healthcare background (nurse, CRA, or related field), speak Lithuanian and English, and are well-organized communicators who can work mornings through evenings as needed.