Clinical Trials Patient Care Specialist

Clariness; United States; A distancia; USD 34.000 - 62.000; Jornada completa

Descripción de la vacante

Clariness GmbH is seeking a freelance/ project-based representative to manage clinical trial sites and ensure patient recruitment. The role focuses on patient contact, screening, and facilitating connections between doctors and patients.

Strong Finnish and English language skills, healthcare experience, and prior call center exposure are preferred. Candidates should be well-organized, excellent communicators, and able to handle calls at various times, including mornings, afternoons, and evenings

Formación

• Native Finnish and fluent English required.
• Experience as Nurse, CRA, or medical professional.
• Initial experience handling customers via phone and email; call center preferred.
• Well-organized with strong communication and first-class customer service.

Responsabilidades

• Represent Clariness as the patient contact person.
• Screen patients; no sales calls; provide customer service.
• Assist doctors and patients in connecting with each other.

Conocimientos

Finnish language

English language

Customer service

Phone support

Medical knowledge

Call center

Organized

Communication

Nurse/CRA experience

Descripción del empleo

Clariness GmbH is seeking a freelance/ project-based representative to manage clinical trial sites and ensure patient recruitment. The role focuses on patient contact, screening, and facilitating connections between doctors and patients.

Strong Finnish and English language skills, healthcare experience, and prior call center exposure are preferred. Candidates should be well-organized, excellent communicators, and able to handle calls at various times, including mornings, afternoons, and evenings