Clinical Trial Patient Navigator

ActivMed Practices & Research, LLC.; Tampa (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Health Savings Account (HSA)

401k with safe harbor match

Job summary

Alcanza Clinical Research is expanding its onsite operations in Florida and seeks a Patient Liaison to support local patient recruitment by conducting pre-screening, coordinating scheduling, and guiding potential subjects through enrollment.

The role requires evaluating eligibility with clinics, managing follow‑ups, updating CTMS records, and addressing barriers to entry, including transportation assistance and patient communication.

Qualifications

• High school diploma or equivalent is required.
• MA, CNA, LPN/LVN, EMT or other medical license preferred.
• Bi-lingual English/Spanish proficiency is a plus.
• Experience in healthcare, call center or medical research environments is desired.
• Experience with CTMS and scheduling is highly preferred.

Responsibilities

• Perform onsite patient pre-screening and steer qualified patients toward enrollment.
• Evaluate eligibility via screening interviews, chart reviews, and discussions with site staff.
• Manage and update patient touches and CTMS profiles.
• Coordinate and reschedule visits; monitor appointment calendars.
• Address barriers to entry, including transportation assistance and reimbursement programs.
• Maintain privacy and HIPAA-compliant handling of patient information.

Skills

Bilingual English/Spanish

Organizational skills

Typing 40+ wpm

Communication skills

HIPAA compliance

Self-motivation

Education

High school diploma

Medical license preferred (MA, CNA, LPN/LVN, EMT)

Tools

CTMS

Electronic Health Records (EHR)

Job description

Alcanza Clinical Research is expanding its onsite operations in Florida and seeks a Patient Liaison to support local patient recruitment by conducting pre-screening, coordinating scheduling, and guiding potential subjects through enrollment.

The role requires evaluating eligibility with clinics, managing follow‑ups, updating CTMS records, and addressing barriers to entry, including transportation assistance and patient communication.