Clinical Training Specialist (Fully Remote)

Included Health; United States; Remote; USD 68,000 - 94,000; Full time

Benefits offered by this job

Remote-first culture

401(k)

Medical coverage

Vision and dental coverage

Paid parental leave

PTO and discretionary time off

Work-from-home reimbursement

Job summary

Included Health is seeking a clinical training professional to design, deliver, and maintain training programs for virtual care teams. You will create materials in LMS, lead live sessions, and coach new hires and clinicians across service lines.

The role emphasizes strong facilitation, clear communication of complex clinical workflows, and ongoing improvement through data and feedback. A remote-first culture and comprehensive benefits are offered.

Qualifications

• 2+ years in formal clinical/healthcare training, instructional design, or LMS management.
• Strong virtual facilitation and communication skills to explain complex workflows clearly.
• Clinical credentials like RN/BSN preferred; experience in virtual care is a plus.

Responsibilities

• Content Creation, Execution & Maintenance: prepare and update training materials using LMS tools.
• Cross-Service Line Clinical Facilitation: deliver live virtual training for new hires and tenured clinicians, facilitate simulations.
• Cohort Support & Learner Coaching: partner with senior trainers to execute cohort plans and monitor learner engagement.
• Data, Feedback, and Continuous Improvement: capture learner feedback, create learning metrics, and assist in audits and pilots.

Skills

Facilitation

Virtual facilitation

Instructional design

LMS management

Education

Clinical training / LMS management

Job description

• Content Creation, Execution & Maintenance: Prepare and update training materials using LMS tools, design instruction based on clinical workflows.
• Cross-Service Line Clinical Facilitation: Deliver live virtual training for new hires and tenured clinicians, facilitate simulations and role plays.
• Cohort Support & Learner Coaching: Partner with senior trainers to execute new hire cohort plans, monitor learner engagement, and provide targeted coaching.
• Data, Feedback, and Continuous Improvement: Capture learner feedback, create formal learning metrics, and participate in course audits and pilots.

Qualifications:

• Experience: 2+ years in formal clinical/healthcare training, instructional design, or LMS management.
• Facilitation & Communication: Strong virtual facilitation skills with ability to explain complex workflows clearly.
• Preferred: Clinical credentials like RN/BSN, experience in virtual care or similar environments.

Benefits & Compensation:

• Salary range: $67,850 - $94,000 + equity and comprehensive benefits.
• Remote-first culture with 401(k), medical/vision/dental coverage, and paid parental leave.
• Includes PTO, discretionary time off, and work-from-home reimbursement.

Included Health

Included Health is a healthcare company delivering integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone. It is a remote-first organization with a focus on clinical training and support for virtual care and population health service lines.