Remote Clinical Training Designer & LMS Specialist

Included Health; United States; Remote; USD 68,000 - 94,000; Full time

Benefits offered by this job

Remote-first culture

401(k) savings plan

Comprehensive medical, vision, and(d)

Paid Time Off (PTO) and Discretionary/

Paid parental leave

Work-from-Home reimbursement

Job summary

Included Health is seeking a Clinical Training Support Specialist to design and manage onboarding and clinical training across Virtual Care, Population Health, and emerging service lines. You will transform complex clinical policies into engaging digital learning content (eLearning modules, video simulations, and interactive scenarios) and administer the LMS to track completions and outcomes.

Ideal candidates will excel in instructional design, AI-enabled content development, and supporting live

Qualifications

• 2+ years of experience in formal clinical/healthcare training, precepting, clinical education, or adult learning.
• Instructional design, LMS management, data collection, learner assistance, etc.
• Strong facilitation and communication skills for virtual sessions.
• Comfortable collaborating across service lines and adapting to changing priorities.

Responsibilities

• Create, update, and maintain training materials (slides, guides, scenarios) with Senior Clinical Training Specialists and the CKE team.
• Identify content gaps and coordinate updates for accuracy and relevance.
• Lead or support live virtual training for new hires and clinicians across service lines.
• Coach learners, provide performance feedback, and ensure readiness for independent work.
• Capture learner feedback and contribute to curriculum improvements and audits.

Skills

Instructional design

LMS management

Data collection

Learner coaching

Virtual facilitation

Collaboration

Education

RN/BSN or equivalent clinical degree

Tools

Athena or similar EHR

LMS platforms

Job description

Included Health is seeking a Clinical Training Support Specialist to design and manage onboarding and clinical training across Virtual Care, Population Health, and emerging service lines. You will transform complex clinical policies into engaging digital learning content (eLearning modules, video simulations, and interactive scenarios) and administer the LMS to track completions and outcomes.

Ideal candidates will excel in instructional design, AI-enabled content development, and supporting live