Clinical Training Specialist

Phoenix House; New York (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

100% employer-paid health insurance

10 paid holidays

Paid vacation, sick, personal, and/wel

Medical, dental, vision insurance (30+

Pet insurance, legal support, and more

Tuition reimbursement

403(b) retirement plan

Competitive wages

Job summary

Phoenix House of New York | Long Island is a nonprofit organization focused on helping individuals and families overcome substance use disorders and achieve lasting recovery. The position supports training and development of clinical staff, including onboarding and ongoing mandatory trainings, with Relias as the internal LMS.

Responsibilities include assessing learning needs, organizing sessions, and maintaining documentation to ensure competency.

Qualifications

• High School Diploma required
• Bachelors degree preferred
• One year of education, training, communications experience
• Excellent verbal and written communication; strong presentation skills
• Proficient with Relias or other education and training platforms and EHR systems

Responsibilities

• Assess training and development needs through surveys, interviews, and focus groups
• Organize, plan, and present onboarding and skills refresher trainings
• Develop and present clinical trainings to address staff needs
• Serve as system administrator for internal employee education platform (Relias)
• Assist in new hire orientation and ongoing mandatory trainings
• Maintain records of training attendance, test results, and retraining requirements

Skills

Leadership

Communication

Teamwork

Problem Solving

Ethical Practices

Cultural Competence

Emotional Intelligence

Global and Cultural Awareness

Critical Evaluation

Decision Making

Technical Capacity

Education

High School Diploma

Bachelors degree

Tools

Relias

Microsoft Office Suite

Job description

Phoenix House of New York | Long Island is a nonprofit organization focused on helping individuals and families overcome substance use disorders and achieve lasting recovery. The position supports training and development of clinical staff, including onboarding and ongoing mandatory trainings, with Relias as the internal LMS.

Responsibilities include assessing learning needs, organizing sessions, and maintaining documentation to ensure competency.