Clinical Training Leader - Elevate Learning & Outcomes

Syneos Health Commercial Solutions; Seattle (WA); On-site; USD 120,000 - 128,000; Full time

Job summary

Syneos Health is seeking a Clinical Program Trainer to design and deliver industry-leading training for clinical professionals and client teams. You will develop learning strategies, create content, and provide oversight of curricula, leveraging ADDIE, Kirkpatrick, and modern instructional design.

Reporting to the National Program Director, you will measure training effectiveness, collaborate with stakeholders, and may travel to Syneos Health locations.

Qualifications

• BA/BS/Undergraduate required; RN preferred.
• Minimum of 3 years of pharma/biotech training.
• Demonstrated ability applying adult learning principles, ADDIE Model, Kirkpatrick evaluation model, competency models, curriculum and workshop design is required
• Outstanding content design skills with expert level PowerPoint skills
• Excellent facilitation, platform, and verbal/written communication skills

Responsibilities

• Responsible for all required training materials and/or home study materials necessary for initial new hire training, annual training and follow-up training classes for multiple franchises with excellent facilitation and platform skills through various mediums including live classroom training, virtual sessions, meetings, teleconferences, and workshops.
• Utilize a learning environment enriched with adult learning principles to enable optimal learning retention and application
• Development of materials may include PowerPoint Presentations, manuals, job-a-ids, online tutorials and maintaining specific curricula to reflect trends in the clinical arena, home educational visits and healthcare.
• Conducts Needs Analysis with Subject Matter Experts and Client Groups to determine learning and application gaps.
• Design learning content from scratch using ADDIE Methodology.
• Complete comprehensive and timely updates to course materials, acting as a Subject Matter Expert, to reflect not only changes in the healthcare and clinical environments, but to ensure compliance with all legal, regulatory and business conduct standards.
• Provide actionable evaluations and feedback to trainees, their superior, and any additional appropriate clients and stakeholders in a comprehensive and timely manner.
• Partner with internal stakeholders and leadership to develop comprehensive on-boarding and advanced learning curricula through the use of technology and materials to meet all stakeholder needs; including but not limited to – new product launch materials, new hire materials, leader guides,and train the trainer materials.
• Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement based on thosemetrics.
• Identify the business processes and actions where a team needs to excel in order to achieve its strategic goal.
• Interface with field clinical management, leadership and all internal support teams to drive client results and satisfaction.
• Maintains a current Training Plan and Matrix to ensure all goals and objectives are implemented.
• Coordinate Syneos Health home-study materials and schedule access and documentation of training completion through Learning Management System.
• Have a comprehensive understanding of the latest clinical information to optimize the delivery and relevance of training materials and programs.

Skills

Adult learning principles

ADDIE Model

Kirkpatrick model

Curriculum design

Facilitation

Communication

Collaboration

Education

BA/BS/Undergraduate required

RN preferred

Tools

PowerPoint

Learning Management System

Job description

Syneos Health is seeking a Clinical Program Trainer to design and deliver industry-leading training for clinical professionals and client teams. You will develop learning strategies, create content, and provide oversight of curricula, leveraging ADDIE, Kirkpatrick, and modern instructional design.

Reporting to the National Program Director, you will measure training effectiveness, collaborate with stakeholders, and may travel to Syneos Health locations.