Clinical Training Lead - Multi-Site, Competency-Based

Planned Parenthood of Maryland Inc.; Baltimore (MD); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life and disability coverage

Paid time off & holidays

401(k) with employer match

FSA

Annual CME/CEU opportunities

Job summary

Planned Parenthood of Maryland Inc. seeks a Training Manager to lead the design, implementation, and evaluation of a standardized, competency-based clinical training model for Medical Assistants and the clinical support team across seven health centers and telehealth operations.

You will supervise Health Center Trainers, expand a site-based preceptor network, and collaborate with HR, Clinical Leadership, and Operations to ensure high-quality, patient-centered care and efficient

Qualifications

• 3–5+ years in employee training, learning & development, or healthcare clinical training.
• Experience supervising trainers, educators, or preceptors.
• Ability to apply adult-learning theory to develop competency-based paths and simulations.
• Experience leading MA/training programs in multi-site ambulatory care or reproductive health.
• Strong travel ability across Maryland with valid driver’s license.
• Data-informed approach to measure training effectiveness and drive improvements.

Responsibilities

• Design and execute standardized, adult-learning curricula and assessments for MAs and clinical support roles.
• Directly supervise, schedule, and coach Health Center Trainers for consistent delivery.
• Build and manage a site-based preceptor network and train preceptors to coach floor teams.
• Drive onboarding with 30/60/90-day milestones and maintain an organization-wide skills matrix.
• Track metrics like time-to-competency, retention, and first-pass rates; update materials as needed.
• Collaborate with Health Center Managers, HR, Quality, Compliance, and Clinical Leadership on new services and EHR updates.

Skills

Adult learning theory

Training supervision

Data-driven training

Public speaking

Project management

Education

Bachelor's degree in Education/OD/ID/Healthcare Admin/Business/HR

Master's degree in Adult Education/ID/Healthcare Admin

Job description

Planned Parenthood of Maryland Inc. seeks a Training Manager to lead the design, implementation, and evaluation of a standardized, competency-based clinical training model for Medical Assistants and the clinical support team across seven health centers and telehealth operations.

You will supervise Health Center Trainers, expand a site-based preceptor network, and collaborate with HR, Clinical Leadership, and Operations to ensure high-quality, patient-centered care and efficient