Clinical Training Leader | Multi-Site MA & Support

Planned Parenthood of Maryland Inc.; Easton (MD); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life, AD&D, and Disability coverage

Paid time off and holidays

401(k) with employer match and FSA

Annual CME/CEU opportunities

Job summary

Planned Parenthood of Maryland seeks an experienced Training Manager to lead adult-learning based training for MAs and clinical support staff across seven health centers and telehealth operations.

You will design a standardized competency-based learning model, supervise Health Center Trainers, and build a site-based preceptor network to ensure consistent clinical standards and rapid time-to-competency.

Qualifications

• 3 to 5+ years of experience in employee training, learning & development, instructional design, or healthcare clinical training
• Experience supervising, coaching, or mentoring trainers, educators, or preceptors
• Demonstrated ability to apply adult-learning theory to create competency-based learning paths, simulation exercises, and skills validation tools
• Prior experience leading clinical or MA training in multi-site ambulatory care, community health, or reproductive healthcare environment
• Ability to travel regularly among PPM health centers across Maryland. Must possess a valid driver's license and access to reliable transportation
• Experience using data, such as time-to-competency, assessment results, and retention, to measure training effectiveness and drive improvements
• Exceptional presentation and writing skills, strong analytical abilities to diagnose performance gaps versus training needs, project management rigor, and a deep commitment to high-quality, equitable, patient-centered care

Responsibilities

• Design & Execute Training Strategy: Build and manage standardized, adult-learning curricula, facilitator guides, simulation scenarios, and skills assessments for MAs and clinical support roles across all health centers.
• Lead & Develop Trainers: Directly supervise, schedule, and coach Health Center Trainers, observing their facilitation and ensuring training delivery is consistent and high-quality across all locations.
• Build & Manage a Preceptor Network: Establish and nurture a site-based preceptor program; train and support experienced Medical Assistants and clinical staff to act as effective preceptors and floor coaches.
• Standardize Onboarding & Competencies: Drive new-hire clinical onboarding with clear 30/60/90-day milestones; maintain an organization-wide skills matrix to track individual competencies and identify site or skill-level trends.
• Drive Continuous Improvement: Develop individualized remediation plans for skill gaps, track training metrics, and update materials as workflows or regulations change.
• Collaborate Cross-Departmentally: Serve as primary clinical training partner for Health Center Managers, HR, Quality, Compliance, and Clinical Leadership during new service rollouts and EHR updates

Skills

Adult learning

Training leadership

Staff supervision

Curriculum development

Preceptor program

Data-driven training

Travel flexibility

Presentation & writing

Education

Bachelor’s degree in Education/Organizational Development/Instructional Design/Healthcare Administration/Business/HR

Master’s degree preferred

Job description

Planned Parenthood of Maryland seeks an experienced Training Manager to lead adult-learning based training for MAs and clinical support staff across seven health centers and telehealth operations.

You will design a standardized competency-based learning model, supervise Health Center Trainers, and build a site-based preceptor network to ensure consistent clinical standards and rapid time-to-competency.