Clinical Training Lead — Multi-Site & Competency-Based

Planned Parenthood of Maryland Inc.; Pikesville (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life, AD&D, Disability coverage

PTO, holidays, EAP

Job summary

Planned Parenthood of Maryland seeks a Training Manager to lead the development of a standardized, competency-based learning model for non-licensed clinical support staff across seven health centers and telehealth operations.

You will design curricula, supervise Health Center Trainers, and build a robust preceptor network while partnering with HR, Clinical Leadership, and Operations to shorten time-to-competency and ensure high-quality, patient-centered care.

Qualifications

• 3 to 5+ years of experience in employee training, learning & development, instructional design, or healthcare clinical training
• Experience supervising, coaching, or mentoring trainers, educators, or preceptors
• Ability to apply adult-learning theory to create competency-based learning paths, simulations, and skills validation tools

Responsibilities

• Design and manage standardized, adult-learning curricula, facilitator guides, simulation scenarios, and skills assessments for MAs and clinical support roles across all health centers.
• Directly supervise, schedule, and coach Health Center Trainers, ensuring training delivery is consistent and high-quality across all locations.
• Establish and nurture a site-based preceptor program; train and support experienced Medical Assistants and clinical staff to act as effective preceptors and floor coaches.
• Drive onboarding with clear 30/60/90-day milestones; maintain an organization-wide skills matrix to track competencies.
• Develop individualized remediation plans for skill gaps, track training metrics, and update materials as workflows, technology, or regulations change.
• Serve as the primary clinical training partner for Health Center Managers, HR, Quality, Compliance, and Clinical Leadership during new service rollouts, EHR updates, and expansions.

Education

Bachelor’s degree in Education or related field

Master’s degree preferred

Job description

Planned Parenthood of Maryland seeks a Training Manager to lead the development of a standardized, competency-based learning model for non-licensed clinical support staff across seven health centers and telehealth operations.

You will design curricula, supervise Health Center Trainers, and build a robust preceptor network while partnering with HR, Clinical Leadership, and Operations to shorten time-to-competency and ensure high-quality, patient-centered care.