Clinical Training Manager - Multi-Site Education Leader

Planned Parenthood of Maryland; Frederick (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, AD&D, and disability coverage

PTO, holidays, and EAP

Job summary

Planned Parenthood of Maryland is seeking a Training Manager to lead and scale competency-based training for non-licensed clinical staff, especially Medical Assistants, across seven health centers and telehealth operations.

You will design an integrated curriculum with classroom, virtual, simulation, and on-the-job precepting, supervise Health Center Trainers, and collaborate with HR, Operations, and Clinical Leadership to shorten time-to-competency and improve patient care.

Qualifications

• 3–5+ years in employee training or healthcare clinical training.
• Experience supervising trainers, educators, or preceptors.
• Able to apply adult-learning theory to create competency-based learning paths and assessments.
• Experience leading clinical training in multi-site ambulatory care or reproductive healthcare.

Responsibilities

• Design & Execute Training Strategy: build standardized curricula, guides, simulations, and assessments for MAs and clinical staff across centers.
• Lead & Develop Trainers: supervise and coach Health Center Trainers across locations.
• Build & Manage a Preceptor Network: establish site-based preceptors and floor coaches.
• Standardize Onboarding & Competencies: drive onboarding with 30/60/90-day milestones and a skills matrix.
• Drive Continuous Improvement: track time-to-competency, retention, and first-pass rates; update materials as workflows change.
• Collaborate Cross-Departmentally: partner with Health Center Managers, HR, Quality, and Clinical Leadership during new service rollouts and EHR updates.

Skills

Adult learning

Curriculum design

Trainer coaching

Data-driven

Presentation skills

Education

Bachelor's degree

Master's degree

Job description

Planned Parenthood of Maryland is seeking a Training Manager to lead and scale competency-based training for non-licensed clinical staff, especially Medical Assistants, across seven health centers and telehealth operations.

You will design an integrated curriculum with classroom, virtual, simulation, and on-the-job precepting, supervise Health Center Trainers, and collaborate with HR, Operations, and Clinical Leadership to shorten time-to-competency and improve patient care.