Clinical Support Tech II — Patient Care & Unit Admin

UNC Health; Chapel Hill (NC); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

$5,000 Commitment Incentive

Job summary

UNC Health Care System in North Carolina seeks a Clinical Support Technician II to assist physicians and care teams, transport patients and supplies, set up patient rooms, and handle a broad range of clerical duties on the patient care unit.

Responsibilities cover clinical tasks requiring sterile technique, infusion monitoring, chart reviews, and data entry, plus PI audits and onboarding support for new staff. The role includes a $5,000 commitment incentive and onsite work.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services
• Licensed as a Nursing Assistant II by the North Carolina Department of Health and North Carolina??
• Basic Life Support (BLS) certification
• Requires one (1) year of clerical or customer service experience and three (3) months of nursing assistant experience
• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Responsibilities

• Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Perform routine quality assurance audits, safety checks, and inventory of supplies.
• Provide administrative and clerical support including PI audits and data entry
• Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measure and record vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage. Performs Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding
• Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Skills

Clerical experience

Customer service

English fluency

Basic computer skills

Education

High school diploma or GED

Job description

UNC Health Care System in North Carolina seeks a Clinical Support Technician II to assist physicians and care teams, transport patients and supplies, set up patient rooms, and handle a broad range of clerical duties on the patient care unit.

Responsibilities cover clinical tasks requiring sterile technique, infusion monitoring, chart reviews, and data entry, plus PI audits and onboarding support for new staff. The role includes a $5,000 commitment incentive and onsite work.