Clinical Support Specialist

Express Employment Professionals - Cincinnati East; Phoenix (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Express Employment Professionals - Cincinnati East located in Phoenix, AZ seeks a friendly Clinical Support Specialist to greet visitors, route calls, and support front-desk operations. The role includes mail handling, light admin tasks, and scheduling coordination to keep the reception area efficient and welcoming.

The ideal candidate brings a HS diploma, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or receptionist role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with basic office equipment and computer applications.
• Maintain a positive and professional demeanor in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a friendly, professional manner.
• Answer and direct incoming calls to the appropriate department.
• Manage and maintain the reception area, keeping it clean and welcoming.
• Sort and distribute incoming mail and packages.
• Assist with basic administrative tasks such as photocopying and data entry.
• Keep organized records of appointments and meeting schedules.
• Serve as a liaison between visitors and company staff.
• Provide information about the company to visitors.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic office equipment

Job description

Clinical Support Specialist

$18.00

Responsibilities:

1. Greet and welcome visitors in a friendly and professional manner.
2. Answer and direct incoming calls to the appropriate department.
3. Manage and maintain the reception area, ensuring cleanliness and a welcoming atmosphere.
4. Sort and distribute incoming mail and packages.
5. Assist with basic administrative tasks such as photocopying, filing, and data entry.
6. Keep an organized record of appointments and meeting schedules.
7. Act as a liaison between visitors and company employees.
8. Handle general inquiries and provide information about the company to visitors.

Special Instruction:

In the event of an audit, the Receptionist should promptly provide the auditors with access to the company books. Ensure a smooth and efficient process for audit-related activities.

Qualifications:

1. High school diploma or equivalent.
2. Previous experience in a customer service or receptionist role is preferred.
3. Excellent verbal and written communication skills.
4. Strong organizational and multitasking abilities.
5. Proficient in using basic office equipment and computer applications.
6. Ability to maintain a positive and professional demeanor in a fast-paced environment.