Receptionist

Express Employment Professionals - Cincinnati East; Springfield (MO); On-site; USD 23,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Springfield, MO is seeking a friendly Receptionist to serve as the first point of contact for clients, visitors, and staff. The role emphasizes customer service, organization, and a professional demeanor to help keep the office running smoothly.

Key responsibilities include answering calls, directing inquiries, welcoming guests, maintaining security, handling mail, and providing general clerical support.

Qualifications

• Experience in receptionist, administrative, or customer service roles.
• Excellent verbal and written communication.
• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize responsibilities.
• Strong organizational skills and attention to detail.
• Proficiency with standard office equipment and software.
• Ability to maintain confidentiality and handle sensitive information.
• Positive attitude and team-oriented mindset.

Responsibilities

• Answer calls, provide information, and direct calls professionally.
• Verify caller information and maintain confidentiality.
• Welcome, assist, and check in visitors; monitor access.
• Maintain a clean reception area and breakroom.
• Provide general administrative support to staff.
• Assist with special projects and team initiatives.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Multitasking

Organization

Confidentiality

Team player

Tools

Office software

Computer applications

Job description

A respected local consulting firm is seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for clients, visitors, and staff. This role is ideal for someone who thrives in a customer-focused environment, enjoys helping others, and takes pride in keeping an office running smoothly.

Key Responsibilities

• Answer incoming calls, provide information, and direct calls to the appropriate team members in a professional and caring manner.
• Verify caller information and maintain confidentiality when handling member communications.
• Welcome, assist, and check in office visitors.
• Monitor visitor access and maintain office security awareness.
• Maintain a positive, helpful, and professional attitude with clients, guests, and staff.
• Receive, sort, and distribute incoming mail and deliveries.
• Prepare, sort, postage, and process outgoing mail.
• Monitor and maintain office equipment and notify appropriate personnel of maintenance needs.
• Maintain a clean, organized, and professional reception area and data room.
• Clean, organize, and stock the breakroom as needed.
• Provide general administrative and clerical support to office staff.
• Assist with special projects and contribute to overall team success.

Qualifications

• Previous receptionist, administrative, or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize responsibilities effectively.
• Strong organizational skills and attention to detail.
• Proficiency with standard office equipment and computer applications.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Positive attitude and strong team-oriented mindset.

What We're Looking For

The ideal candidate is dependable, professional, and enjoys creating a welcoming experience for everyone who contacts or visits the office. A positive attitude, strong communication skills, and a willingness to support the team are essential for success in this role.

Full Time Evaluation Hire Position

M-F 8:00 am-5:00 pm

$17 - $18 DOE / hour