Clinical Support Specialist

Optum; Corvallis (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking clinic in Oregon's mid-Willamette Valley as a Clinical Support Specialist. This role offers a dynamic environment where you'll provide essential support to a dedicated medical team. Your responsibilities will include patient coordination, documentation, and maintaining clinic flow. With a commitment to work-life balance and professional development, this position not only empowers you but also values your contributions. If you're passionate about patient care and ready to make a difference, this is the perfect opportunity for you.

Benefits

Comprehensive Benefits Package

Incentive and Recognition Programs

401k Contribution

Equity Stock Purchase

Qualifications

• High School diploma or equivalent required.
• BLS certification or ability to complete within 90 days.
• 1+ years of experience as a Medical Assistant preferred.

Responsibilities

• Pre-visit planning and post-visit coordination for patients.
• Documentation in the electronic medical record.
• Maintaining clinic flow and inventory management.

Skills

Patient Care

Aseptic Technique

Computer Proficiency

Customer Service

Basic Math Skills

Education

High School Diploma or Equivalent

BLS Certification

EMT License

LPN Training

CMA Training

CNA Training

Job description

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid-Willamette Valley, we serve more than a quarter-million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work-life balance, teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together

The Clinical Support Specialist (CSS) provides a full range of critical support as part of a comprehensive medical team.

Primary Responsibilities:

• Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within
• Pre-visit planning and post-visit coordination for patients, patient rooming, collecting patient vital signs
• Documentation in the electronic medical record, maintaining clinic flow, inventory management, communicating with efficiency and diplomacy
• The CSS may work under the clinical direction of the clinic providers, registered nurses as appropriate, and has a direct reporting relationship to the Practice Supervisor

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalent
• Current Basic Life Support (BLS) certification or ability to complete BLS certification within 90 days of hire
• 1+ of the following:
  • Successful completion of a formal medical services training program of the United States Armed Forces, OR
  • Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT) OR
  • Completion of a nationally recognized accredited licensed practical nurse (LPN) training without LPN certification
  • Completion of a nationally recognized accredited certified medical assistant (CMA) training program without CMA certification, OR
  • Completion of a nationally recognized accredited certified nursing assistant (CNA II only) training program, OR
  • 1+ years of successful experience as a Medical Assistant in a healthcare clinic setting
• Intermediate computer proficiency
• Demonstrated ability to successfully serve a variety of diverse customers in difficult situations
• Demonstrated ability to provide service excellence, kindness, and compassion
• Demonstrated ability to prioritize work demands
• Demonstrated ability to interpret and follow policies, procedures, and protocols
• Proven skill in developing and maintaining professional relationships
• Proven basic applied math skills, including calculations and conversions
• Proven record of reliable attendance, punctuality, and successful performance with past and present employers

Knowledge and Skills:

• Knowledge of patient care and aseptic technique
• Ability to work well with providers and other staff
• Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work

Physical Demands:

• Requires extensive sitting with periodic standing and walking
• May be required to lift 20 pounds
• Requires use of computer, phone, and general office equipment
• Needs adequate visual acuity, ability to grasp and handle objects
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

Work Environment:

• Exposed to patient and environmental conditions, and some unpleasant sights, smells and contagious diseases

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment