Clinical Support & Patient Care Specialist

Beacon Health System; Kalamazoo (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Beacon Health System in Kalamazoo, MI is seeking a friendly Medical Assistant to support physicians and nurses in a busy clinic setting. You will handle patient intake, basic clinical duties, and data entry in the EMR.

The role emphasizes accuracy, compassionate patient communication, and teamwork within a multidisciplinary office. Spanish language ability is a plus, and prior medical office experience is preferred.

Qualifications

• Requires high school diploma or equivalent and CMA certification or completion of a two-year MA program.
• Previous medical office experience preferred.
• Spanish language ability is desirable.

Responsibilities

• Assist physician and nurses with patient care and clinic procedures.
• Greet patients, schedule visits, admit/discharge and manage records.
• Perform data entry and maintain patient charts in the EMR.
• Obtain medical history and prepare patients for examination.
• Triage calls and route messages to appropriate staff.
• Schedule procedures and coordinate hospital admissions when needed.
• Maintain stock, sterilize instruments, and assist with minor procedures.

Skills

Interpersonal communication

Patient care

Medical office procedures

Data entry / billing knowledge

Education

High school diploma or equivalent

Certified Medical Assistant (CMA) or equivalent

Spanish language skills (desirable)

Tools

EMR systems

Billing software

EKG equipment

Job description

Beacon Health System in Kalamazoo, MI is seeking a friendly Medical Assistant to support physicians and nurses in a busy clinic setting. You will handle patient intake, basic clinical duties, and data entry in the EMR.

The role emphasizes accuracy, compassionate patient communication, and teamwork within a multidisciplinary office. Spanish language ability is a plus, and prior medical office experience is preferred.