Clinical Supply Chain Specialist

Pharmaceutical Company; South San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Pharmaceutical Company is seeking a detail-oriented Global Clinical Order Management Specialist to support clinical supply chain operations and ensure timely delivery of Investigational Medicinal Products for clinical trials. You will coordinate packaging orders, collaborate with cross-functional teams, monitor progress, resolve issues, and help maintain GMP-compliant standards and timelines.

Experience with ERP systems like SAP, OMP, or APO and a minimum of six years in the pharma supply chain

Qualifications

• Bachelor's degree required.
• 6+ years in pharma or supply chain.
• Experience with ERP systems SAP/OMP/APO.
• Strong planning, organization, problem-solving, and stakeholder management.
• Ability to manage competing priorities and collaborate across global teams.
• Quality mindset and attention to detail.

Responsibilities

• Manage clinical packaging orders and coordinate activities to ensure on-time, in-full delivery of investigational medicinal products (IMPs).
• Coordinate the setup of Standard Packaging Designs in collaboration with Clinical Supply Chain Leads, Materials Management, Artwork Management, Master Data Deployment, Packaging Operations, and Quality teams.
• Monitor order progress, identify bottlenecks, and proactively resolve operational issues that may affect packaging or delivery timelines.
• Collaborate with Quality Units to investigate and resolve packaging discrepancies and operational issues.
• Escalate significant packaging issues that may impact end-to-end clinical supply timelines.
• Support medication randomization activities for blinded clinical studies.
• Maintain a strong focus on quality, accuracy, patient needs, and compliance with applicable pharmaceutical procedures.

Skills

Planning & organization

Problem solving

Stakeholder management

Independent work

Education

Bachelor's degree in a relevant field

Tools

SAP

OMP

APO

Job description

We are seeking a detail-oriented Global Clinical Order Management Specialist to support clinical supply chain operations and ensure the timely, complete delivery of Investigational Medicinal Products (IMPs) for clinical trials.

In this role, you will coordinate clinical packaging orders, collaborate with cross-functional teams, resolve operational issues, and help maintain compliance with pharmaceutical quality standards and established timelines.

Key Responsibilities

• Manage clinical packaging orders and coordinate activities to ensure on-time, in-full delivery of investigational medicinal products (IMPs).
• Coordinate the setup of Standard Packaging Designs in collaboration with Clinical Supply Chain Leads, Materials Management, Artwork Management, Master Data Deployment, Packaging Operations, and Quality teams.
• Monitor order progress, identify bottlenecks, and proactively resolve operational issues that may affect packaging or delivery timelines.
• Collaborate with Quality Units to investigate and resolve packaging discrepancies and operational issues.
• Escalate significant packaging issues that may impact end-to-end clinical supply timelines.
• Support medication randomization activities for blinded clinical studies.
• Maintain a strong focus on quality, accuracy, patient needs, and compliance with applicable pharmaceutical procedures.

Required Qualifications

• Bachelor's degree in a relevant field.
• At least 6 years of experience in the pharmaceutical industry and/or supply chain management.
• Experience with ERP systems such as SAP, OMP, or APO.
• Strong planning, organizational, problem-solving, and stakeholder management skills.
• Ability to manage competing priorities, work independently, and collaborate effectively across global teams.
• Strong quality mindset and attention to detail.

Preferred Qualifications

• Experience in clinical trial supply, clinical packaging, or investigational medicinal product management.
• Experience with GMP-regulated pharmaceutical operations.
• APICS/SCOR certification or training in PMP, Lean, Six Sigma, or Operational Excellence.
• German language skills are an advantage.