Global Clinical Order Manager

Spectraforce Technologies, Inc.; South San Francisco (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Spectraforce Technologies, Inc. in South San Francisco, CA, is seeking a Global Clinical Order Manager for a 12-month, on-site assignment.

The role drives in-house packaging orders for IMPs and ensures on-time in-full delivery across clinical packaging facilities. You will collaborate with CSCL, Materials Management, Quality Units, and other teams to set up standard packaging designs and support the Medication Randomization process for blinded studies.

Qualifications

• Bachelor degree in relevant field.
• 6+ years in pharma industry and/or supply chain management.
• ERP system experience (SAP, OMP, APO).
• Excellent verbal and written communication in English; German skills beneficial.
• APICS or SCOR certification (or PMP/Lean) is a strong plus.
• Customer-focused with ability to build trusted partner relationships.
• Well organized with strong planning and attention to detail.
• Ability to work independently, set priorities; GMP mindset.

Responsibilities

• Manage in-house packaging orders and drive on-time in-full delivery of IMPs.
• Set up Standard Packaging Designs in cooperation with the CSCL and cross-functional teams.
• Manage operational issues and discrepancies with Quality Units; escalate major delays.
• Enable the Medication Randomization process for blinded studies.

Skills

Excellent communication

Independent work

Project management

Cross-functional collaboration

Education

Bachelor degree in relevant field

Tools

SAP

OMP

APO

Job description

Position Title: Global Clinical Order Manager

Duration: 12 Months

Work Location: 1 DNA Way, South San Francisco, CA, 94080

Work Arrangement: Onsite

Position Summary

• PTDS Global Clinical Supply Chain Management department packages and distributes Investigational Medicinal Products (IMPs) required for clinical trials.
• The Global Clinical Order Management (GCOM) team prepares all packaging orders produced at our clinical packaging facilities in Kaiseraugst and South San Francisco.

Key Responsibilities

• Manage in‑house packaging orders and drive the "on‑time in‑full" delivery of IMPs.
• Be accountable for setting up Standard Packaging Designs in cooperation with the Clinical Supply Chain Lead (CSCL), other Production Enablement teams like Materials Management and Artworks Management, the Master Data Deployment team, Packaging Operations, and Quality Units.
• Manage operational issues and discrepancies with Quality Units. Escalate any major in‑house packaging‑related issue with an impact on the end‑to‑end timeline to the CSCL.
• Enable the Medication Randomization process for blinded studies.

Qualification & Experience

• Bachelor degree in relevant field
• 6+ years of experience in the pharma industry and/or supply chain management
• ERP system experience, e.g. SAP, OMP or APO
• Excellent verbal and written communication skills in English; German skills are beneficial
• APICS or SCOR certification (or equivalent), PMP/Operational Excellence/Six Sigma/Lean training or associated relevant experience are a strong plus
• Customer and patient focused, ability to create trusting relationships with business partners
• Well organized, high level of planning skills, high attention to detail, thorough learner
• Ability to work independently and set priorities, proactive, adaptableGMP compliance mindset, strong problem-solving and decision-making skills
• Actively manages her or his career to pursue personal development and growth
• Project management skills and/or process performance improvement skills are a plus
• High cultural awareness and social competence to enable global collaboration