Clinical Services Leader: Elevate Patient Care

stantonoptical; Saginaw (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Stanton Optical is seeking a Clinical Services Manager to lead clinical operations at an on-site store location. You will supervise the team, ensure adherence to clinical standards, and support store-based goals with guidance from the Clinical Operations Department.

The role emphasizes coaching Doctor Technicians, maintaining patient records in a HIPAA-compliant manner, and delivering exceptional patient care while driving store performance.

Qualifications

• Strong communication skills and ability to work in a fast-paced, team environment.
• Willingness to mentor and train others.
• Flexibility to adapt to changing business and schedule requirements.

Responsibilities

• Supervise store team to meet clinical goals with guidance from Clinical Operations.
• Act as Manager on Duty to support store goals.
• Greet patients, identify needs, and explain products/services.
• Drive revenue while delivering outstanding patient service.
• Train Doctor Technicians on pre-testing, local mode, refraction, and contact lens care.
• Maintain patient records with HIPAA confidentiality.

Skills

Communication

Teamwork

Coaching

Mentoring

Adaptability

Education

Associate degree or higher

Job description

Stanton Optical is seeking a Clinical Services Manager to lead clinical operations at an on-site store location. You will supervise the team, ensure adherence to clinical standards, and support store-based goals with guidance from the Clinical Operations Department.

The role emphasizes coaching Doctor Technicians, maintaining patient records in a HIPAA-compliant manner, and delivering exceptional patient care while driving store performance.