Surgical Coordinator: Scheduling & Care Coordination

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare provider institution in Jacksonville is seeking a Surgical Coordinator to manage surgical scheduling and ensure continuity of patient care. Ideal candidates will have a high school diploma, experience in ambulatories, and strong customer service skills. Responsibilities include coordinating appointments, verifying insurance, and educating patients. This position is full-time and offers entry-level opportunities within a supportive healthcare team.

Qualifications

• 2 years working in an Ambulatory Healthcare environment required.
• 2 years customer service required.
• 2 years working with third party payors (insurance carriers) required.

Responsibilities

• Coordinates the scheduling of pre-operative appointments.
• Instructs patients on administrative and financial processes.
• Verifies insurance coverage and submissions.
• Provides excellent customer service for patients.
• Utilizes the internal surgical scheduling EPIC application.
• Identifies and requests necessary equipment.
• Prepares reports and educates staff on processes.

Skills

Customer service

Scheduling

Education

High School Diploma or GED

Job description

A healthcare provider institution in Jacksonville is seeking a Surgical Coordinator to manage surgical scheduling and ensure continuity of patient care. Ideal candidates will have a high school diploma, experience in ambulatories, and strong customer service skills. Responsibilities include coordinating appointments, verifying insurance, and educating patients. This position is full-time and offers entry-level opportunities within a supportive healthcare team.