Clinical Scheduling & Provider Liaison

University of Rochester; New York (NY); On-site; USD 28,000 - 38,000; Full time

Job summary

The University of Rochester is seeking a detail‑oriented administrative professional to support clinical and academic cardiology programs. This role manages providers' calendars, coordinates patient care, and handles pre-op and post-op communications in a fast-paced clinic setting.

Responsibilities include scheduling surgeries and appointments, preparing referrals and authorizations, organizing travel and meetings, and ensuring accurate documentation and patient information flow across multiple

Qualifications

• Demonstrated customer relations skills required.
• Experience supporting clinical or academic programs is preferred.
• Ability to manage complex calendars and communications for providers.

Responsibilities

• Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to providers’ time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
• Determines the order of daily surgeries and ambulatory procedures based on the patient’s medical conditions and severity; negotiates schedules with OR and staff; orders equipment and medications as needed; ensures readiness and follow-up.
• Assembles details from EMR for disability paperwork; assesses calls, prioritizes medical concerns, and serves as main point of contact for patients pre and post-operative.
• Other duties as assigned.

Skills

Customer relations

Calendar management

Education

High School diploma or equivalent

Medical Terminology

Tools

Flowcast

Electronic Medical Records (EMR)

Job description

The University of Rochester is seeking a detail‑oriented administrative professional to support clinical and academic cardiology programs. This role manages providers' calendars, coordinates patient care, and handles pre-op and post-op communications in a fast-paced clinic setting.

Responsibilities include scheduling surgeries and appointments, preparing referrals and authorizations, organizing travel and meetings, and ensuring accurate documentation and patient information flow across multiple