Senior Medical Office & Scheduling Specialist

University of Rochester; Ross Township (Allegheny County); On-site; USD 28,000 - 38,000; Full time

Job summary

The University of Rochester is seeking a detail-oriented administrative professional to support clinical and academic programs in Rochester, NY. The role involves managing providers' calendars, coordinating patient care, and handling sensitive communications and documentation.

With a high school diploma and at least 2 years of relevant experience, you will work full-time (40 hours/week) and support multiple departments, including scheduling and referrals, while adhering to university policies

Qualifications

• High School diploma and 2 years of relevant experience required.
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred.

Responsibilities

• Serves as primary contact for provider(s) and manages their calendar and scheduling based on provider preferences.
• Determines order of daily surgeries and ambulatory procedures and coordinates with OR scheduling.
• Assembles details from multiple tabs in the EMR for disability paperwork and serves as main patient contact pre- and post-operative.
• Other duties as assigned.

Skills

Calendar management

Patient scheduling

Provider communications

Customer relations

Education

High School diploma or equivalent

Tools

Flowcast

Electronic Medical Records

Job description

The University of Rochester is seeking a detail-oriented administrative professional to support clinical and academic programs in Rochester, NY. The role involves managing providers' calendars, coordinating patient care, and handling sensitive communications and documentation.

With a high school diploma and at least 2 years of relevant experience, you will work full-time (40 hours/week) and support multiple departments, including scheduling and referrals, while adhering to university policies