Clinical Scheduler & Provider Calendar Coordinator

Waukesha County; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pension plan

Paid time off

On-site wellness clinic

Job summary

Waukesha County is seeking a Fiscal Assistant - Clinical Scheduler to coordinate and monitor provider schedules for a Behavioral Health clinic. The role manages about 35 provider calendars in the myAvatar EHR, schedules patient appointments, processes scheduling requests, and maintains accurate episodes, provider assignments, and records.

The position requires attention to detail, confidentiality, and strong customer service.

Qualifications

• High School Diploma or GED.
• One-year post high school work experience in finance or accounting.
• One-year post high school education from a recognized college or university in accounting, finance, business, or a closely related field may be substituted for the work experience requirement.

Responsibilities

• Maintain and coordinate approximately 35 provider calendars in myAvatar.
• Receive, review, prioritize, and process provider email requests for appointments, schedule changes, cancellations, and other calendar updates.
• Enter appointments accurately and promptly into myAvatar, including applicable appointment types, locations, providers, and service information.
• Block provider schedules for planned vacation, sick leave, training, meetings, administrative time, holidays, and other approved absences.
• Monitor provider calendars for scheduling conflicts, duplicate appointments, incomplete information, and unavailable appointment slots.
• Communicate with providers and appropriate clinic staff to resolve scheduling discrepancies or clarify appointment requests.
• Maintain consistent scheduling practices in accordance with clinic procedures, provider availability, and program requirements.

Education

High School Diploma or GED

One-year post high school work experience in finance or accounting

One-year post high school education from a recognized college or university in accounting, finance, business, or a closely related field may be substituted for the work experience requirement

Job description

Waukesha County is seeking a Fiscal Assistant - Clinical Scheduler to coordinate and monitor provider schedules for a Behavioral Health clinic. The role manages about 35 provider calendars in the myAvatar EHR, schedules patient appointments, processes scheduling requests, and maintains accurate episodes, provider assignments, and records.

The position requires attention to detail, confidentiality, and strong customer service.