Clinical Quality & Compliance Program Lead

Tri-City Mental Health Authority; Pomona (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Tri-City Mental Health Authority is seeking a Clinical Program Manager to lead the Quality, Compliance & Health Information (QCHI) department. The role ensures quality assurance, regulatory compliance, and confidential health information management across clinical and administrative teams.

The position reports to the Chief Compliance Officer and supervises QA Team, Medical Records Supervisor, and Medical Records staff, driving policy implementation, workflow improvements, and accurate reporting

Qualifications

• Requires a master’s degree or higher in a related field.
• Five years of progressively managerial or supervisory experience in a mental health setting.
• Experience leading organization-wide quality improvement initiatives and regulatory reporting.

Responsibilities

• Plan, organize, and manage functions within the QCHI department.
• Provide supervision of QA Team and Medical Records staff including training and performance evaluations.
• Develop, implement, and update policies and procedures for quality assurance and compliance.
• Monitor documentation privacy and KPIs; identify concerns and recommend corrective actions.
• Oversee medical records management and HIPAA/HITECH compliant reporting.

Skills

Management experience

Quality improvement

Data analytics

Healthcare administration

Behavioral health administration

Organizational leadership

Education

Master's degree in Public Health / Health Administration / Healthcare Administration / Public Administration / Business Administration / Health Informatics / Data Analytics / Statistics / Organizational Leadership / Behavioral Health Administration / Human Services

Job description

Tri-City Mental Health Authority is seeking a Clinical Program Manager to lead the Quality, Compliance & Health Information (QCHI) department. The role ensures quality assurance, regulatory compliance, and confidential health information management across clinical and administrative teams.

The position reports to the Chief Compliance Officer and supervises QA Team, Medical Records Supervisor, and Medical Records staff, driving policy implementation, workflow improvements, and accurate reporting