Clinical Program Manager, QCHI

Tri-City Mental Health Authority

Los Angeles (CA)

Hybrid

USD 120,000 - 150,000

Full time

2 days ago

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Benefits offered by this job

Health Insurance

Flexible Work Schedule

CalPERS Pension benefits

Job summary

Tri-City Mental Health Authority seeks a Clinical Program Manager to lead the Quality, Compliance & Health Information (QCHI) department. This role supports quality assurance, regulatory compliance, and confidential health information, guiding staff, improving workflows, and ensuring consistent documentation across clinical and administrative teams.

Reporting to the Chief Compliance Officer, the role supervises the QA Team, Medical Records Supervisor, and Medical Records staff, with a strong

Qualifications

Master's degree required or equivalent from an accredited institution.
Experience in mental health settings and leadership roles is essential.
Certifications in healthcare quality/IS or PM may be desirable but not required.

Responsibilities

Plan, organize, and manage QCHI functions under the Chief Compliance Officer.
Supervise QA Team, Medical Records Supervisor, and staff; provide training and evaluations.
Develop, implement, and update policies to support QA, compliance, and records operations.
Monitor privacy compliance, documentation, and KPIs; recommend corrective actions.
Review treatment plans and clinical documentation for quality and accuracy; advise supervisors.
Prepare reports and communicate findings to leadership and stakeholders.