Clinical Program Manager - Quality & Operations

Rochester General Hospital; City of Rochester (NY); Presencial; USD 62.000 - 76.000; Jornada completa

Descripción de la vacante

Rochester General Hospital is seeking a Program Manager to oversee clinical services at the SCHI Ambulatory Services division in Rochester, NY. The role involves monitoring budgeted visits and expenses, plus leading staff recruitment, orientation, and development to maintain high-quality care.

The position emphasizes regulatory compliance, effective internal and external communication, and active participation in quality improvement initiatives within the hospital and wider community.

Formación

• Bachelor’s degree in field related to assigned area preferred.
• One year supervisory experience preferred.

Responsabilidades

• Ensures that the program meets the needs of consumers through an ongoing process of development that includes assessment, planning, and the implementation of plans.
• Ensures that the number of budgeted visits for the year is being met on a weekly and monthly basis, and that expenses which are delegated as a program responsibility are within the limits of the budget.
• Develops and implements a plan for the recruitment, hiring, orientation, and ongoing development of staff that ensures a continuity of quality and provision of services.
• Ensures that policies and procedures of the program are in compliance with all regulatory and hospital standards and that staff understand and implement these policies and procedures in a consistent fashion.
• Manages the day to day operations of the program which includes conducting meetings, providing leadership to the quality improvement process, promoting open communications and resolving day to day problems and concerns of consumers and staff.
• Ensures effective communication within the program, the department, the hospital, and in the community.
• Participates in peer review process and utilizes quality improvement measures to increase quality and reduce cost.
• Performs other duties as assigned.

Educación

Bachelor’s degree in field related to assigned area

Descripción del empleo

Rochester General Hospital is seeking a Program Manager to oversee clinical services at the SCHI Ambulatory Services division in Rochester, NY. The role involves monitoring budgeted visits and expenses, plus leading staff recruitment, orientation, and development to maintain high-quality care.

The position emphasizes regulatory compliance, effective internal and external communication, and active participation in quality improvement initiatives within the hospital and wider community.