Clinical Practice Operations Manager

Northwestern Medicine; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Northwestern Medicine is seeking a Practice Manager to oversee operations at one or more clinical sites. You will supervise both clinical and administrative staff, manage staffing, schedules, budgets, and supplier relations to optimize patient access and provider productivity.

The role requires a Bachelor's Degree, 2+ years in health care, and strong leadership with analytical acumen. Experience in outpatient settings and familiarity with data reporting are preferred.

Qualifications

• Bachelor's Degree required.
• 2 years health care experience required.
• Experience working within a clinical environment required.
• Outpatient setting experience preferred.
• Demonstrated organizational and leadership skills required.
• Excellent analytical skills required.

Responsibilities

• Manage front-line non-exempt staff including interviewing, hiring, training, discipline, and performance appraisals.
• Schedule staff and allocate resources to maximize patient access, provider productivity, and efficiency.
• Carry out supply purchasing within budget using online ordering systems.
• Report monthly productivity results to providers and staff.
• Ensure accurate data collection and data entry and coordinate with Central Office.
• Oversee cash management duties including co-pays, patient balances, and cash flows.
• Participate in corporate committees and task forces.
• Provide financial analysis to aid planning and cash flow management.
• Communicate budget and variance information to staff.
• Understand job functions to identify training opportunities and develop staff.
• Define performance goals and monitor progress with senior management.

Skills

Organizational skills

Leadership

Analytical skills

Education

Bachelor's Degree

MBA or MHA preferred

Job description

Northwestern Medicine is seeking a Practice Manager to oversee operations at one or more clinical sites. You will supervise both clinical and administrative staff, manage staffing, schedules, budgets, and supplier relations to optimize patient access and provider productivity.

The role requires a Bachelor's Degree, 2+ years in health care, and strong leadership with analytical acumen. Experience in outpatient settings and familiarity with data reporting are preferred.