Clinical Practice Operations Lead

Vera Whole Health, Inc.; Seattle (WA); On-site; USD 77,000 - 116,000; Full time

Job summary

Vera Whole Health, Inc. in Seattle is seeking a Practice Manager to oversee day-to-day clinical and operational functions of the care center, ensuring efficient patient flow and staff performance.

You will lead a team of clinical and administrative staff, coaching them through performance cycles and coordinating across clinical teams to maintain consistent care delivery. The role emphasizes monitoring key metrics like patient satisfaction and productivity, implementing corrective actions, and

Qualifications

• Experience leading clinical and administrative teams in a healthcare setting.
• Strong understanding of HIPAA, OSHA and accreditation standards.
• Proven ability to monitor performance metrics and drive improvements.

Responsibilities

• Oversee daily practice operations including patient scheduling, staff assignments, clinical workflow execution, and facility readiness across the care site.
• Lead and develop a team of clinical support and administrative staff, conducting performance reviews, providing coaching, and managing day-to-day staffing needs.
• Monitor practice performance metrics - including patient satisfaction, access, productivity, and quality indicators - and implement corrective actions as needed.
• Ensure compliance with organizational policies, clinical standards, and regulatory requirements including HIPAA, OSHA, and accreditation standards.
• Collaborate with providers and clinical leadership to resolve operational issues, support care delivery improvements, and implement new workflows at the site level.
• Manage site-level budget activities including supply ordering, invoice approval, and variance tracking under the direction of senior leadership.

Skills

Staff coaching

Budget management

Regulatory compliance

Operations leadership

Patient scheduling

Job description

Vera Whole Health, Inc. in Seattle is seeking a Practice Manager to oversee day-to-day clinical and operational functions of the care center, ensuring efficient patient flow and staff performance.

You will lead a team of clinical and administrative staff, coaching them through performance cycles and coordinating across clinical teams to maintain consistent care delivery. The role emphasizes monitoring key metrics like patient satisfaction and productivity, implementing corrective actions, and