Clinical Pharmacist — High-Volume, Patient Counseling

Blink Health LLc; Kansas; On-site; USD 110,000 - 150,000; Full time

Job summary

Blink Health is seeking a Pharmacist for BlinkRx to serve as the clinical backbone of our closed-door facility, verifying prescriptions with speed and accuracy, providing proactive phone-based patient counseling, and collaborating with prescribers to keep medications moving without compromising safety.

This role emphasizes high-volume verification, bilingual counseling where applicable, and supervision of technicians in a compliant, fast-paced environment designed to improve patient outcomes at

Qualifications

• Doctor of Pharmacy (PharmD) degree from an ACPE-accredited College of Pharmacy
• Active Pharmacy License in good standing with your state Board of Pharmacy AND Idaho Board of Pharmacy
• Strong command of the English language (written and verbal); bilingual Spanish preferred for phone-based patient counseling
• Demonstrated ability to perform high-volume prescription verification with strong attention to detail and accuracy
• Strong technical aptitude and ability to learn pharmacy management systems, verification platforms, and internal workflow tools

Responsibilities

• Review and clinically verify new and refill prescriptions for therapeutic appropriateness, drug-drug interactions, contraindications, and dosing accuracy
• Validate prescription data entry performed by pharmacy technicians, ensuring transcription accuracy from provider orders and transfer records
• Perform pharmacist verification of filled prescriptions in a closed-door fulfillment environment, confirming accuracy of drug, dose, quantity, NDC, and labeling prior to release for shipment
• Perform daily prospective drug utilization review (DUR) to identify and resolve clinical flags before fulfillment
• Manage specialty medication handling requirements including cold-chain verification
• Provide proactive outbound patient counseling calls for new prescriptions, addressing drug education, expected side effects, dosing instructions, storage requirements, and adherence strategies
• Handle inbound clinical patient calls related to counseling and clinical inquiries, while directing non-clinical inquiries to the patient support team
• Document all patient interactions thoroughly in the patient profile within the pharmacy management system
• Support Spanish-speaking patients with bilingual counseling where applicable
• Contact prescriber offices via phone and electronic messaging to clarify incomplete, ambiguous, or clinically inappropriate prescriptions prior to dispensing
• Partner with prescribers on therapeutic substitutions, DAW overrides, and formulary alternatives to reduce dispensing delays
• Supervise pharmacy technicians across data entry, prescription processing, packaging, and fulfillment workflows in accordance with state board regulations
• Conduct real-time quality checks on technician work product, providing immediate corrective feedback to maintain accuracy standards
• Identify and elevate technician performance trends to pharmacy leadership; participate in coaching and training as directed
• Ensure strict compliance with HIPAA, state pharmacy practice acts, federal DEA regulations, and all BlinkRx corporate policies
• Oversee proper handling, documentation, and destruction of PHI-containing records and materials in alignment with privacy protocols
• Participate in quality assurance activities including internal audits, prescription error tracking, and near-miss reporting
• Report adverse drug events and medication errors through established pharmacovigilance channels, when applicable
• Maintain fulfillment area compliance standards, including proper storage of temperature-sensitive medications
• Collaborate with pharmacy leadership, patient services, clinical, compliance, and technology teams to drive operational and clinical improvements
• Coordinate with the shipping and fulfillment team to resolve packaging errors, return-to-sender issues, and delivery failures affecting patient medication access
• Provide clinical input on technology enhancements, workflow tools, and software configurations that affect the pharmacist verification or patient counseling experience
• Participate in team huddles, quality reviews, and department meetings to support continuous improvement initiatives

Skills

High-volume prescription verification

Phone-based patient counseling

Bilingual Spanish

Pharmacy software proficiency

Attention to detail

Education

Doctor of Pharmacy (PharmD)

Tools

Pharmacy management systems

Verification platforms

Job description

Blink Health is seeking a Pharmacist for BlinkRx to serve as the clinical backbone of our closed-door facility, verifying prescriptions with speed and accuracy, providing proactive phone-based patient counseling, and collaborating with prescribers to keep medications moving without compromising safety.

This role emphasizes high-volume verification, bilingual counseling where applicable, and supervision of technicians in a compliant, fast-paced environment designed to improve patient outcomes at