Clinical Optometry Assistant - Patient Care & Remote Testing

Visionworks of America, Inc.; Camp Hill (Cumberland County); On-site; USD 21,000 - 32,000; Part time

Job summary

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant to prepare patients for on-site or remote exams, perform pre-exam tests, and clearly explain steps in the process.

You will liaise between patients and Optometrists, handling insurance preauthorizations and scheduling in a fast-paced retail eyewear environment. Ideal candidates have about one year of related experience, an optical/healthcare background, and strong customer service skills.

Qualifications

• 1 year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Complete patient registration and submit information into EMR.
• Assist onsite doctor with eye examinations and document preliminary test results in EMR.
• Guide remote patients through the remote eye exam process, including pre-testing and conferencing.
• Transition patients to retail associates after exams and convey doctor recommendations.
• Preauthorize insurance and schedule follow-up appointments in line with company guidelines.

Skills

Patient advocate

Customer service

Communication

Detail oriented

Team player

Multi-tasking

Empathy

Education

HS diploma/GED

Job description

Visionworks of America, Inc. is seeking a Clinical Specialist/Optometric Assistant to prepare patients for on-site or remote exams, perform pre-exam tests, and clearly explain steps in the process.

You will liaise between patients and Optometrists, handling insurance preauthorizations and scheduling in a fast-paced retail eyewear environment. Ideal candidates have about one year of related experience, an optical/healthcare background, and strong customer service skills.